Reference

How 366bt Handles Your Personal Information

This Privacy Policy explains exactly what data 366bt collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and what we do with it.

Data collected only as neededbKash, Nagad, Rocket transactions handled securelyYour account data stays yoursContact us to request changesApplies to all supported regions
366bt How 366bt Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data — what we hold, how it is used, or how to request a correction — our support team is available through the channels below. When contacting us about a data request, please have your registered phone number or email address ready so we can verify your identity before making any changes to your account record.

Team online

Live Chat

Open the chat window from any page on 366bt. Identify yourself with your registered mobile number and describe your data query clearly.

Email Support

Send your privacy request to our support email. Include your account details and the specific data action you are requesting — access, correction or removal.

Account Help Centre

Log in to your account and navigate to the help section. From there you can submit a formal data request tied directly to your account record.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data-handling practices across every part of the platform — from your first bKash deposit to your most recent support conversation. Here is what that looks like in practice.

Account Security

Your account is protected by OTP verification on login and password changes. We flag unusual device access and may pause your account pending your confirmation.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention

We keep your account and payment data for as long as your account is active and for a period after closure as required by applicable compliance rules in your region.

Your Right to Access or Delete

You may request a full export of your data or ask for deletion where permitted under the law of your eligible region. We respond to verified requests through our support channels.

Common Questions About Your Privacy at 366bt

These are the questions we hear most from account holders in Bangladesh about how their personal information is handled on our platform.

We collect your name, mobile number, email address and the payment method you register — such as bKash, Nagad or Rocket. This information is used solely to verify your identity and process transactions.

Yes. Your bKash, Nagad and Rocket wallet numbers are stored in encrypted form. We do not display your full wallet number in the account dashboard and we do not share it with third parties.

You can submit a data access request through live chat or email support. We will verify your identity using your registered mobile number before releasing any account data.

Contact our support team with a deletion request. We will process it in line with applicable rules for your eligible region — some records may be retained for compliance purposes even after deletion.

We do not sell your personal data. We may share limited information with payment processors like bKash or Nagad to complete your transaction, and with fraud-prevention services to protect your account.

Log in to your account settings and submit a number-change request. Our team will verify the old number via OTP before activating the new one to keep your account secure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.